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Frequently asked questions
Answers about bespoke furniture, configuration, production and delivery.
Can any piece of furniture be made in any dimensions?+
The available size range depends on the model and is shown in the configurator. Only technically feasible values can be selected.
Do screen colours match the real materials?+
The display is as realistic as possible but may vary with your screen and lighting. For important decisions we recommend a physical sample.
When will I see the final price?+
The price is updated continuously during configuration. Before the cart you will see all options and the complete final price.
Can I change the configuration after ordering?+
Contact us immediately. Changes are only possible before the relevant production step and may affect price or timing.
Do you offer carrying and assembly?+
Additional services depend on the product and delivery region. Available options are shown during checkout.
How do I report a damage?+
Write to info@dealmoebel.de and send the order number, a description of the problem and clear photos.